Clinic of Natural Medicine H AA Center for Expert Care.
247 W. 10th Ave. Eugene Oregon 97401
(541) 338-9494 or (877) 931-1167
Office Billing Policies
Insurance often covers our services
Insurance plans are increasingly offering coverage of naturopathic medicine. This is both insurer and plan dependent. Coverage often ranges from 70-100% of services. Verification of coverage by calling the phone number on your insurance card is recommended. Or, you can call our office and we will verify coverage for you. While we do request payment at time of services, we take care of the reimbursement paperwork for you. If you have naturopathic coverage, you receive a check for reimbursement directly from your insurer.
For all consultations, payment is expected at time of service.
While insurance may cover naturopathic care, we do not process insurance billing in our office. Instead, you are directly reimbursed by your insurer for costs as agreed upon in your policy. As a service to you, we have created a reimbursement form to submit to your insurance company. This form is filled out by our staff in our office and mailed directly to your insurer. Insurance reimbursement will go directly to you. Again, if you do not know if naturopathic medicine is covered, you can call your insurer or call our office and we will check for you. We are happy to work with you to ensure maximal reimbursement. As a policy, we refuse to compromise your care to fit insurance guidelines. We will, however, do our utmost to get you reimbursed for services provided.
Cancellation Policy
We require a 24-hour notice for cancellation of an appointment. Unless we receive 24 hour notice, we will charge you a $25.00 fee. We realize that a day’s notice may not always be possible, therefore we allow for one “grace” cancellation at no charge. Please understand that your scheduled appointment is time that can be used by another patient in need if we are given proper notice.
Laboratory Policy
Laboratory work ordered in our office is often covered by insurance. For our local patients, our provider is OML laboratories. Our non-local patients can obtain laboratory work from Quest, which is our national provider. Both Quest and OML will bill your insurance company for you. For our patients without insurance, payment for laboratory services are billed to you by the laboratory directly.
Nutritional Supplements
Supplement purchases are separate from fees for services. Payment for supplements is expected at time of purchase. While reimbursement for supplement costs by your insurer is rare, it does exist. The receipt you receive from our office provides a description of each item with its cost.
Insurance plans are increasingly offering coverage of naturopathic medicine. This is both insurer and plan dependent. Coverage often ranges from 70-100% of services. Verification of coverage by calling the phone number on your insurance card is recommended. Or, you can call our office and we will verify coverage for you. While we do request payment at time of services, we take care of the reimbursement paperwork for you. If you have naturopathic coverage, you receive a check for reimbursement directly from your insurer.
For all consultations, payment is expected at time of service.
While insurance may cover naturopathic care, we do not process insurance billing in our office. Instead, you are directly reimbursed by your insurer for costs as agreed upon in your policy. As a service to you, we have created a reimbursement form to submit to your insurance company. This form is filled out by our staff in our office and mailed directly to your insurer. Insurance reimbursement will go directly to you. Again, if you do not know if naturopathic medicine is covered, you can call your insurer or call our office and we will check for you. We are happy to work with you to ensure maximal reimbursement. As a policy, we refuse to compromise your care to fit insurance guidelines. We will, however, do our utmost to get you reimbursed for services provided.
Cancellation Policy
We require a 24-hour notice for cancellation of an appointment. Unless we receive 24 hour notice, we will charge you a $25.00 fee. We realize that a day’s notice may not always be possible, therefore we allow for one “grace” cancellation at no charge. Please understand that your scheduled appointment is time that can be used by another patient in need if we are given proper notice.
Laboratory Policy
Laboratory work ordered in our office is often covered by insurance. For our local patients, our provider is OML laboratories. Our non-local patients can obtain laboratory work from Quest, which is our national provider. Both Quest and OML will bill your insurance company for you. For our patients without insurance, payment for laboratory services are billed to you by the laboratory directly.
Nutritional Supplements
Supplement purchases are separate from fees for services. Payment for supplements is expected at time of purchase. While reimbursement for supplement costs by your insurer is rare, it does exist. The receipt you receive from our office provides a description of each item with its cost.